You need to configure the sound settings on your computer properly before Zoom can access your speaker and microphone. If you need assistance, please contact Driver Easy’s support team at does the driver update get your Zoom audio back on track? If not, there are a few more fixes to try. The Pro version of Driver Easy comes with full technical support. Or you can click the Update button next to the flagged audio driver to do it for free, but it’s partly manual. Click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).Driver Easy will then scan your computer and detect any problem drivers.

Run Driver Easy and click the Scan Now button.

If you don’t have the time, patience or computer skills to update your sound driver manually, you can, instead, do it automatically with Driver Easy.ĭriver Easy will automatically recognize your system and find the correct drivers for your exact audio device, and your Windows version, and it will download and install them correctly: Option 2 – Automatically update the audio driver To update the audio driver manually, you can go to the official website of your device manufacturer, find the driver corresponding with your specific flavor of Windows version (for example, Windows 64 bit) and download it manually. Option 1 – Download and install the driver manually There are two ways to get the correct drivers for your sound card: manually or automatically. So you should update the audio driver to see if it fixes your problem. The Zoom no sound issue may occur when you’re using the wrong sound card driver or it’s out-of-date. If not, take a look at the second fix below.

You could simply replug your audio device, whether a speaker or headset, into the jack and see if the sound returns. Fix 1 – Troubleshoot the connectionīefore moving on to the more complicated tricks, make sure you have everything connected securely. If your microphone isn’t working on Zoom, please check out this troubleshooting guide.

How to update zoom on my laptop